RELOCATION
Three
Key Things We Can Do To Help.
- As a Real Estate Professional working with transferring
families, I wear many hats including that of counselor, consultant,
advisor and many times, just good friends.
- The ultimate
success of any move depends on the strength of the family unit and
my guidance and support throughout the entire process.
-
The first thing I can do is to help educate the transferee and
spouse early in the relocation process by identifying potential
issues with children related moves and how to anticipate the DART
cycle.
- Second, dedicate as much time to overcoming
children concerns as I do covering corporate policy or new area home
finding issues. Provide the family information about the new area
specific to the age group, including schools, malls, sports, and
outside activities.
-Third,
answer some of the most burning questions that your family members
may have, such as the following:
Frequently
Asked Relocation Questions:
ü
Can I Bring My Teddy Bear?
Today, more than any other time in the history of the
relocation industry, a greater number of employee transfers involve
children. Blame it on the Baby Boomers or on a resurgence of the
family unit, the truth is that recent ERC surveys indicate that over
65% of all transferees had dependent children at the time of their
move. Coincidentally, one of the top three, reasons that keep
employees from accepting a job transfer also involves concerns
specific to family issues.
Over the last few years, a
growing recognition and emphasis at the corporate level has been
placed on "selling the spouse" on the benefits of accepting a
transfer. However it has traditionally been the transferee and
spouse who solely were responsible for "selling the children" on the
move without knowing where to begin and sometimes deciding to
decline a transfer instead of facing the challenge of dealing with
major family disruption.
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What Impact Does Moving Have On
Children?
The American Psychological Association (www.apa.org) tells us
that the impact of a move on children as well as the parents can
have dramatic and long-term consequences if not handled
properly.
Children of all ages need to have consistency
in their life. They need to know where their place is in a very
large universe. They need to rely on what they know, whom they know
and where they belong. The thought of moving across town or across
the country shatters everything that is consistent in their
life.
Timing can also play a key role in factors
affecting the move. The switch from elementary to junior high school
coincides with several major changes for young adolescents. Most are
in the throes of puberty; they're becoming more self-aware and
self-conscious, and their thinking is growing more critical and more
complex. At the same time, adolescents are often "in a slump" when
it comes to academic motivation and
performance.
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What is the DART Cycle?
The typical emotional cycle of learning that the family is
relocating is based upon 4 initial reactions that include Disbelief,
Anger, Resistance, and Trepidation. Also referred to as the "DART
Cycle." Although the reactions vary depending upon their age, older
children often exercise the DART response much more
often.
Usually the news of a move is first met with
disbelief with responses such as "why do we have to move," or "just
tell them that we aren't going to move."
Second, anger
starts to develop in the form of "taking away" friends, boyfriends,
team participation, and security.
Next, resistance may set
in with a refusal to participate, emotional distance, and
uncooperative behavior.
Finally, trepidation sets in with
apprehension and fear of losing friends and entering an unknown
environment.
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How do different age groups
react?
The needs of the children vary at different age ranges when
facing an upcoming relocation.
Children between 3 and 7
need less information, they need to feel excited that the move is
going to be fun and they need to be reassured that they can bring
their toys and favorite teddy bear.
Children between 7 and
12 usually have developed longer-term friendships, are active in
sports and activities such as soccer, baseball, Brownies or Boy
Scouts. This age group would benefit by reassurance that phone
calls, email or even visits will keep friends in touch. As
professionals, our roles would also be to help the parents identify
teams in the new areas, clubs and organizations, parks, and social
activities even before the announcement to move has been made. The
key to this group is maintaining an excited and positive attitude of
all the new sites, experiences and friends that will develop as well
as holding onto some of the past.
Teenagers need additional
consideration. Ask any parent and they will tell you that teenagers
are challenging enough without involving relocation. Expect a
greater resistance to accept the move and be prepared to listen and
allow them to "vent." This is not a time to "candy coat" everything
but rather to acknowledge that it is a difficult decision to make
and that it is going to be challenging for everyone. Explain the
rational for the decision and why it is being made with the best
interest of the family in mind. As with the younger group, research
done ahead of time regarding sports, schools, and area amenities
would be wise prior to announcing the move. Guaranteed return trips
may also ease the perceived loss of
friends.
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Graduating seniors.
The biggest dilemma, next to deciding how and when to
announce the news of an upcoming move, is deciding whether to take a
child out of their senior year in High
School. This is
a decision that needs to be given substantial thought and serious
consideration.
Many believe that it would be more
disruptive to remove the child mid year than to let them finish out
the school year and see closure to the years of hard work. Others
believe that nothing should separate the family unit and that
ultimately it is the family unit that will flourish no matter the
challenges that it goes through. Most tend to agree with the latter
and cite that months of family separation will do more harm than
benefits gained through staying at the old location. The decision
becomes especially difficult at half year and less difficult when
the move is within 60 to 90 days of graduation. Whatever decision is
made, will require the full and complete support of everyone
involved.
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Whose job is it anyway?
When it comes to providing counsel and support, is it the
role of the employee's HR department to assist in the education and
impact of relocating with children? Especially if family issues play
such a huge role in the overall decision to accept a transfer?
Probably, but this issue doesn't always appear on the radar screen
as would compensation adjustments or logistical planning. Also, many
corporate HR departments outsource their relocation process and have
limited contact with the family issues surrounding the move. The
employee traditionally has been on their own to handle these issues
and typically is not comfortable with bringing "family" concerns to
the attention of the HR department.